How can I restore my blocked Mostbet account?
If your Mostbet account is blocked, you need to confirm your identity and explain the situation to support.
Follow these steps:
- Check your email/SMS – Sometimes Mostbet sends the reason for blocking and instructions.
- Contact support:
- Open the Mostbet website or app.
- Use Live Chat or the support email shown in “Support/Help”.
- Write from the same email/phone linked to your account.
- Provide details:
- Your full name and registered phone/email.
- Your account ID (if you know it).
- Describe what happened just before the block (login, deposit, casino play, etc.).
- Send documents if asked – Usually NID/passport photo and maybe a selfie with document.
Note: Do not create a new account. It can cause a permanent ban. Wait for the official reply from support.
